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BUYING - TESTIMONIALS

VICKI BARR

We would like to say a huge thank you to Roma and Vicki for the sale of our house. They are very experienced and professional to deal with but also very reliable. We felt very comfortable with them and we recommended them to friends who were looking to sell their property and they also were very pleased with the sale of their house.
 
Regards,  
 
Brett & Miryam Parker
... Brett & Miryam Parker

ROMA MANNING

We would like to say a huge thank you to Roma and Vicki for the sale of our house. They are very experienced and professional to deal with but also very reliable. We felt very comfortable with them and we recommended them to friends who were looking to sell their property and they also were very pleased with the sale of their house.
 
Regards,  
 
Brett & Miryam Parker
... Brett & Miryam Parker

CONRAD HYSLOP

My wife and I would like to commend Conrad Hyslop for his help with the purchase of our new property in Robina. Conrad had been helping my wife and I look for well over 12 months and showed us through numerous properties in that time. Conrad was nothing but helpful throughout this period and was the only agent (of the many we spoke to) that stayed in contact over that period.

Conrad was helpful and professional in all his dealing with us, nothing was ever too much trouble for him and he went out of his way numerous times to help us with this purchase.

I have been in sales for over 10 years and would comfortably say that Conrad is one of the best agents I have seen in that time, I will gladly recomend Conrad and Robina Realty to anyone that I know including clients that are looking for property.

Conrad should be commended for his exceptional service!!

Thanks Conrad

 ... Daniel Bowden

VICKI BARR

Vicki Barr has gone beyond the call of duty to achieve the highest possible price for my Robina property in a professional, yet very personal manner. 

I would highly recommend Vicki and if you would like to have a chat with me regarding any aspect of her services, please feel free to contact me.

Jana Cinnamon

... Jana Cinnamon

GEOFF CLARK

Mr Geoff Clark, Super Salesman, of Robina Realty, has done it again for us.
 
Geoff has sold three houses in the past for us, so needless to say that when we were wanting to sell our current home at Mudgeeraba, Geoff was the only person we considered who had the expertise to market the home in the current depressed housing market.
 
Within days of putting our home on the market Geoff had Open House on a weekend, and had a definite prospect wishing to purchase, with them submitting a contract, unfortunately this contract did not come to finalization due to the prospective buyer not obtaining finance.
 
Not to worry though, because Geoff again had Open House, and from this was able to get another buyer, with settlement due shortly.
 
Geoff puts so much energy and enthusiasm into his marketing, and having sold real estate in this area for many years, knows buying and selling prices and his estimate was correct. He also is so helpful with his knowledge of tradesmen he knows will do any work required on the property, which saves the buyer and seller so much time and worry. The photographer Geoff recommended to us did an amazing job, and the photographs submitted for advertising were very professional.
 
Day or night Geoff was available for assistance, and he always kept us informed of all progress, thus making it a stress free selling time.
 
Well done Geoff, and thank you for everything you have done for us.
 
Best regards,
Fen and Marie Hunnam
Mudgeeraba, 4213
 
21/02/2013
... Fen & Marie Hunnam

JERZY JAKUBISZYN

On a personal note, Vicki and I most appreciate your diligence and utter professionalism and hope to deal with you again in the future. I have no reservation referring you to anyone on the coast, it's been a pleasure from day one. 

Kindest regards

Reichel and Vicki 

... Reichel Cheslett

VICKI BARR

We found Vicki to be  very interested in finding the right property for us and nothing seemed to be too much trouble.

Vicki was very friendly and enthusiastic throughout the entire acquistion and was very professional in making sure everything went smoothly.

Vicki gave us 100% and we would highly recommend her.

Peter Hinson & Leanne Hodge

... Peter Hinson & Leanne Hodge

JAMES MASSEY

Hi James,
 
We would like to thank you for the great job you did in selling our property at Robina.  Your enthusiasm and determination is a trait that we admire.
 
We know how gruelling the real estate game is in this current down turned market, but you
did a wonderful job in getting us a fair and reasonable price and we thank you very much for that.  You worked very hard and we just wanted to let you know that we really appreciated your efforts.
 
Kindest regards (until next time)
 
Steve and Wendy Nelson

... Steve and Wendy Nelson
Mr James Massey
Property Consultant
Robina Reality
16B Robina Super Centre
86 Robina Town Centre Drive
ROBINA QLD 4226
 
 
 
Dear James,
 
I am writing on behalf of Mary and myself to thank you most sincerely for your assistance in selling our townhouse at Robina Lakes Resort.As you are aware, the entire project took more than five years. In our experience, the professionalism and enthusiasm you brought to the project were second to none.
 
We were particularly impressed with your positive, realistic and flexible approach to all aspects of the project. You impressed and encouraged us with your cheerful and pleasant approach that never faltered even when random difficulties intervened. You made what was, in our case, a long and complicated process seem seamless in every respect.
 
In addition, we were impressed with your frank and honest approach to the best way to market and sell our property. Your advice was always sound and accurate and reflected the changing economic circumstances on the Gold Coast.
 
We would have no hesitation in recommending you to any person contemplating either buying or selling property on the Gold Coast
 
Once again, thank you most sincerely for your assistance.
 
Yours sincerely, 
 
 
 
Jo Benton
... Jo & Mary Benton

JERZY JAKUBISZYN

Dear Jerzy,
We wish to thank you for your assistance in relation to our recent purchase.
Your efforts and commitment to service are exemplary and have gone beyond what purchasers would normally expect from an agency.
Kind Regards,
Peter and Liz Dwyer
... Peter & Liz Dwyer

JERZY JAKUBISZYN

Dear Jerzy

I would like to say thanks for your great professionalism and friendly attitude. You have been a great help and I will certainly recommend you to all my friends.

I wish you all the best in your future endeavours.

Yours sincerely

Monique Pouillet

... Monique Pouillet

VICKI BARR

Dear Vicki
I would like to say thanks for your great professionalism and friendly attitude. You have been a great help and I will certainly recommend you to all my friends.

I wish you all the best in your future endeavours.

Yours sincerely

Monique Pouillet

... Monique Pouilett

CONRAD HYSLOP

To whom it may concern

What do you say about an agent who sells your property in 5 days?

Conrad has the ability to communicate on all levels and realises the needs and aspirations of his buyers & sellers.

He has a "no nonsense" approach which he carried through in all his contacts with us.

Best above all we found him to be a man of honesty and integrity in all his dealings.

He would certainly be our agent in our future transactions.

Yours sincerely

Dian Saxby

... Dian Saxby

VICKI BARR

Dear Vicki,

 

I do not have the words to show how very thankful I am for all your help in the recent sale of our house in Upper Coomera.

I had a number of Real Estate agents come and discuss with me the prospects of the house sale.  I was frequently coming across negative agents who were giving me a very depressed outlook in an already difficult market.  Taking their advice would have seen me lose $40,000 dollars off our final sell price. 

You were a shining light of positivity and professionalism, bringing new ideas on how to get the best price for my home and never giving up.  You put us in contact with Meg from Gold Coast Property Styling who was a breath of fresh air as well.  She added to your already immeasurable amount of positivity, professionalism and styling ideas.  My otherwise bland and disjointed house was transformed into a much warmer, modern and inviting home with next to no expense necessary.

Your communication was outstanding; you kept me well informed every step of the way and gave unwavering support during what could have been a very, very stressful time.  Our house sold in a very short few weeks as opposed to the 6 months I was getting prepared for.  After only two open houses, the new home owners were found and the contract was signed.

Thanks to Robina Realty and yourself, I can look forward to many new beginnings in my new home.  I wish you all the best in the future and look forward to dealing with you again.

Kind Regards

Kellie Peckman
Upper Coomera

... Kellie Peckman

JERZY JAKUBISZYN

We would like to rocommend Jerzy Jakubiszyn as a real estate agent.

We engaged him to sell our property in Bonogin and found him to be very reliable and persistent.

He attended every Saturday for the open homes and was always polite and punctual.

We found him forthright with people and felt he always had our interests at heart.

We have no hesitation in recommending him.

Alan & Jill Lee

... Alan & Jill Lee

JAMES MASSEY

Dear James,
We would like to thank you for the professional way in which you handled the sale of our home.
The early meetings were informative, well documented and honest, we were particularly impressed with the friendly, but professional way you researched and subsequently advised us regarding prices in the market.
James always followed up directly after each viewing to let us know the outcome; this was particularly helpful as these were very anxious moments.
Your passion that you showed in wanting to sell our home holds no doubt in my mind the reason it sold in a small time frame.   The inspections were plentiful and it was clear that you had filtered the right customers to view our home.
 The website was very well presented and the wording describes our home and its appealing values.
We would not hesitate in recommending you to anybody thinking about selling their home
Thanks you
 Heath and Kat
... Heath & Kat

JAMES MASSEY

Dear James,

I would like to thank you for your assistance in selling our property at Merrimac. You gave extremely thorough and accurate advice and you delivered what you promised. It was an absolute pleasure to deal with you and I will be sure to recommend you to all my friends and family wether they be buying or selling in the future.
We look forward to dealing with you again, when we too are ready to make a purchase in the near future.
Kind Regards,
Helen West
... Helen West

JAMES MASSEY

Dear James,
 
I can't thank you enough for selling my house in such a very short time and for a great price!

As you know i had the property listed with another real estate agency on the Gold Coast for over

6 months and in that time i had not received the professional service in which i got from you.

You managed to sell my house in less then half the time then the  other real estate agency tried to sell

my house and got me more money then was offered to me by the other agency.

I would highly recommend you to anyone i know looking at selling their property.
 
Best Regards
 
Mario Stylianou 

... Mario Stylianou

JAMES MASSEY

Attn: Principal of Robina Realty,

I wanted to write a letter to you to say how pleased we were in dealing with your sales person, James Massey in buying our first home.

We first contacted James Six months ago to let him know what type of home we were looking for as friends of ours recommended us to call James as they have bought and sold through him before and were very happy with his dealings.

HAPPY DEALINGS WE GOT! At all times James informed us with new properties that came on market and with huge surprise he even showed us homes on his roster days off so we would not miss any opportunity in buying a home. 

This experience was enjoyable and James defiantly knows how to make people feel comfortable when buying there first home.

It would be greatly appreciated if could pass the letter onto him.

Regards

Mitchell Barry MB: 0410847511

... Mitchell Barry

CONRAD HYSLOP

To whom may concern Thank u Conrad your been do helpful u are about the realestate agent we had just a shame we couldn't get one through u I would b happy to recommend anyone to use u Julieanne

 ... Julieanne Salkeld

JAMES MASSEY

Hi James
 
Just a short note to say Thank You.  We were so surprised when the house sold so quickly.  It was a pleasure dealing with you & it was pretty much hassle free & VERY HAPPY with the price you got for us.  Thanks once again
 
regards
Jenny Lewis
... Jenny Lewis

JERZY JAKUBISZYN

Hi Brendan,
 
I am writing to bring to your attention the fantastic service offered to us by your Salesperson Jerzy Jakubiszyn.   My sister & I (from Melbourne) first met Jerzy at a property in Bonogin late Nov 2011 and whilst that particular property was not suitable, Jerzy remained in contact to help us secure a property in Qld. 
 
Having dealt with a number of Agents in Qld during this time, I was shocked by the lack of service & follow up offered by most Agents  and on one particular occasion, we were “gazumped”  by an Agent in Mudgeeraba (not Jerzy), leaving us with a bad perception of Qld Agents in general.  However, Jerzy restored our faith, that not all Qld Agents are like this.
 
Jerzy took it upon himself to source a property within our requirements and managed to do this by approaching Ray White Robina Varsity for a conjunctional listing on 80 Hardys Rd.   Jerzy introduced this property to us, as we had not discovered it in our usual internet property searches, suggesting that the property had not been entered correctly via realestate.com search fields, to gain maximum exposure for the Vendor.  Another example of inadequate service by a Qld Agent and to the detriment of the Vendor.  Fortunate for us, as it had been on the market for a long time, with minimal inspections or Offers.
 
In any event, Jerzy viewed the property on our behalf, took numerous photos and hand drew a floor plan to email us, so that we had a good understanding of the property.  This in itself is fantastic service, over and above what most Agents would do for an Interstate buyer.  In addition to this, Contracts had to be scanned & emailed for signing, which is a lot of work, that some Agents couldn’t be bothered with.
 
In conclusion, we are happy buyers of 80 Hardys Road, Mudgeeraba and are due to Settle 20th March thanks to Jerzy.  I would certainly recommend my family & friends to deal with your Office and in particular Jerzy.     Jerzy listened & heard what we were saying, qualified us as “real buyers”  and took the time to help us source a property.   His professionalism, personality and helpfulness are a great asset to your Office.   
 
Kind Regards
 
Aileen Paton
 
P.S.  Note:  Both my sister & I have worked in Real Estate in Melbourne for many years, so understand better than most, the importance of Customer Service, especially in a tough market place.
... Aileen Paton

JAMES MASSEY

Dear James,
I have to say we are both completely happy with the service you provided during the process of Stayc’s first home purchase.
As she has never purchased a property before and had no idea what to expect, the process was quite unsettling and daunting for her. With me being in NSW and away from all the action, I was both thankful and relieved to have you on board encouraging and helping Stayc along the way. 
You answered all our calls and questions promptly and with much patience. For that we thank you as it really helped to calm us. We really appreciated your kindness and professionalism, your help and advice was excellent. We would most certainly recommend you to anyone buying or selling a property.
Thanks again from a very excited new home owner and a relieved and happy mum.
Kind regards
Kath & Stayc Sinclair
... Kath Sinclair

JAMES MASSEY

James,


I just wanted to take the time to let you know how pleased we were to deal with you in the purchase of our property in Merrimac. You were pleasant and informative on the phone from the first instance, easy to work with in regards to viewing and subsequent inspections as were required and nothing seemed to be of an inconvenience to you. There is a distinct difference between 'doing it for the sale' and professionalism and you showed that.

Can I also say it was refreshing to deal with someone like you as you were on time, returned calls or SMS when you said you would and were straight to the point with your answers. I felt right from the start that your professionalism was why this transaction was flawless. Also your open, honest manner made it easy to trust you, something that is unfortunately hard to come by in this day and age where  we are all over cautious and suspicious...

In short, i enjoyed the process and the way you handled this sale. I will, at any opportunity refer friends and colleagues to you as i know they will be well looked after.

James, thank you again. Have a wonderful and safe Christmas/New Year Holiday and i wish you every success.

Sincerely

Shane

... Shane & Angie Suliman

VICKI BARR

We were very lucky that we had Vicki Barr as our agent in the selling of our home. Her enthusiasm, expertise and commitment made selling our home easy and it sold in such a short period of time. Vicki worked tirelessly to achieve a great result. We were always kept up to date with what was happening and could contact Vicki at any time. Vicki has such a warm and friendly personality that you feel like you have known her for years. We have no hesitation in recommending Vicki to act as your agent, you will not be disappointed.
... Gary & Annemaree Seager

VICKI BARR

 

Vicky Barr (Robina Realty) was my real estate agent for about a month or more during November and December 2011 but I have known Vicky longer than that. I had two agents working for me but Vicky was unlucky not to be the one who sold my property but should have been. I found Vicky to be extremely hard working, much more so than any other agent I have encountered. Vicky’s drive to succeed is inspiring. On the first day of listing my property with Vicky, she and I worked together to present my property to buyers in such a way interest was immediate. I feel as though Vicky’s presentation of my property was a major factor in selling my property. If you choose Vicky Barr as your agent, I can guarantee Vicky will work hard to sell your property and no one does it better then Vicky. Go Vicky!

Yours faithfully,

Owen Carwardine

(Varsity Lakes)

... Owen Carwadine

ROMA MANNING

Good morning Alanah,
 
We recently sold two properties on the Glades in Robina, through your company. 
 
The whole process took several months and inevitably, involved several high and low points along the way.  However, throughout this time, we received a top quality and thoroughly professional service from Roma Manning. 
 
Unfortunately, the service Roma provided was not always duplicated by others working for various organisations and on numerous occasions, she seemed to be the glue holding it all together for us.  It is clear that without Roma, the whole process would have involved a much longer period without any guarantee of success.
 
May we therefore take this opportunity to thank you and Roma, for the fantastic service we received. 
 
We now regard Roma as a friend and hope to meet her in future.
 
Very best regards.
 
Martyn and Audrey.
 
Martyn Dean
McArthur Dean Training Ltd
Old Custom House
Lowgate
Hull
HU1 1RS
England.
 
 ... Martyn Dean
CONRAD HYSLOP
Dear Conrad,
 
Thank you very much for your email and for the completion of the sale at 9/24 Ardisia Crt.
 
We wish to highly commend Conrad on the professional way that he has handled the sale of our duplex. As we have been in New Zealand and apart from several phone calls the transactions have been mainly all done by emails and we have had no problems at all with this.  The result was brought about very quickly indeed and the asking price was fully met after successful negotiations by Conrad.  We could not believe how quickly this was all finalised.  We have no hesitation in recommending Conrad as a Real Estate Property Consultant and wish him well in the future and many more successful sales to give great satisfaction to sellers like ourselves.
... Arthur and Margaret Garrett.

ROMA MANNING

Dear Sir/Madam

We recently sold our townhouse with Roma Manning as our agent.

It was a pleasure to have Roma act for us. She is very professional. We didn't have to wonder if anything was happening because she kept in contact with us at all times.

We highly recommend her as an agent.

Regards

Monica Milen

... Monica Milen

CONRAD HYSLOP

We commissioned Conrad to source an investment property for us on the NSW Central Coast. As we had a limited budget, Conrad identified a number of areas that would suit our criteria and worked tirelessly researching, liaising with agents and identifying the best value and most suitable properties. I would like to commend them for their experience, professionalism and in particular their patience when dealing with amateur investors such as ourselves.

Thankyou Conrad ! There were a few times when we (I) wanted to jump at things, but they advised us to wait knowing there were better properties out there. This was excellent advice as the property we ultimately bought suited our needs perfectly. It was in an excellent area and close to town with a large block size. Most importantly Conrad negotiated a very good price and we could not be happier with the result. As this is the first investment property we have purchased, it gave us a lot of confidence and security knowing that we had trustworthy and professional property investors ‘holding our hand'.

I believe we have saved ourselves a considerable amount of money by using Plan Assist for the purchase and we have already commissioned them to project manage the building of one or 2 dwellings at the rear of the block. I would also like to commend our mortgage broker, Anton Hamer who is one of the other members of the Plan Assist team. Anton has gone above and beyond with spreadsheets, cashflow forecasting and budgeting to assist us in achieving our goals. 

 All the guys are great to work with, nothing is too much trouble and they will always take the time to talk to you, no matter how busy they are. This is extremely appreciated and very rare. Highly successful investors say you should surround yourself with top quality people and Plan Assist are certainly one of them."

... C & C Xegas

JAMES MASSEY

Over the years I have bought and sold real estate, which may I say not too many happy occasions, with Agents either over or under valuing my properties.  This has certainly not been the case with my dealings with James Massey.  He first contacted me approximately three years ago, enquiring whether I wished to put our property on the market, at that stage I was not willing to.  He kept in contact with me over the years, never pressuring me, just to say hell and to keep in contact.  Mid January I decided to put the property on the market, and with no hesitation I gave it to James.  Within three weeks the property was sold.

I believe James to be a very professional person in your industry, which is had to come by these days, and a true asset to your Company.

If in the future I wish to invest in another property in your area, I would have no hesitation in involving James again, as it has been a pleasure working with him.

... Trevor Porter

ROMA MANNING

This testimonial is to say that I received the best advice, consideration and above all professional help when instructing Roma Manning of Robina Realty to sell my house.

The situation was delicate and I had tenants in my house at the time. However, Roma and her Company gave me a lot of help and support during the whole sale and went far beyond normal guidelines to keep everybody happy.

I would recommend Roma Manning and Robina Realty to anyone who is selling their property. Their professionalism and eye for detail in all things were excellent.

 

... J D Blackmore
ALANAH DAY & JERUSHA KING
Happy New Year to you and Alanah. Please pass on my best wishes to Mum and congratulate her on the great newsletter and wish her and the crew at Robina Realty all the very best for 2007.
 
Regards,
 
Peter Gumbley
Sales Manager - Apartments (Qld) 
Development Division - Stockland
... Peter Gumbley - Stockland Development Pty Ltd

ROMA MANNING

Thank you so much for all you did in helping me buy my home. It was such a daunting expreience for me. However, you made it such a pleasure.

you are competent and professional, but with such a big heart! Such a rare find these days.

You are always welcome to pop in when you are in the area and i will certainly recommend you to my family and friends.

... Jackie Carney

ALANAH DAY

Thank you for handling the sale of 12 Russell court, Miami so quickly and with such professionalism.

It was a pleasure to have had our business dealt with by your company.

I look forward to having you handle any future business

... John & Robin Crawford

ROMA MANNING

We wish to express our thanks to you for your care and concern when selling our property at Eugenia Circuit, Robina.

We appreciated your professionalism and persistance in getting the price we had originally asked for despite the failure of other agents.

We will take pleasure in recommending you to anyone.

... Bill Gordana Tyrer

ROMA MANNING

We are writing to thank you for the professional and personalised service you provided us recently in the purchase of our property in the Robina Groves area.

Your persistence, perseverance and understanding certainly helped us find the right property in such a short time frame.

We have no hesitation in recommending you to any prospective buyer or vendor who is looking for excellent customer service.

We would also like to thank your rental department for finding us great tenants in a matter of days.

 ... Marc and Vera Barbin

ROMA MANNING

Just a few words to express our appreciation regarding the efforts that you have put in, in assisting us to search for a property up here in Queensland.

Given the rapport we have experienced with your good self, I have taken the liberty of providing you with the criteria for a property one of my Daughters is currently seeking to purchase as soon as possible. I also express my thanks for your efforts in keeping constant contact and assistance last year with our eldest Daughter, in her search for a property.

Thanks again for your efforts in keeping in touch, it shows that an occasional follow-up has in this case, resulted in a couple of referrals for you to 2 of our daughters, plus you will be one of the first agents contacted when we may consider the possible purchase of an investment property some time next year.

Good luck and good selling.

 ... Ron Campbell

ROMA MANNING

Roma Manning of robina Realty sold my property at 21 Cordata Court, Robina. I was extremely happy with the way she conducted the sale of my home. The home was sold within 4 days of putting it on the market and I would highly recommend her to anyone to have her take their property for selling.

Roma conducted the sale extremely well and once again cannot express how pleased I was with sale of my home.

When it comes time to sell my next home Roma will be my agent.

... Rhonda Hall